Utility Billing

Mission Statement

The Utility Billing Department operates under the direction of the Finance Department and its primary function is to provide the citizens of Pearsall with prompt and courteous customer service while maintaining an accurate and efficient utilities billing and collection system. 

The Utility Billing Department provides water, gas, sewer and garbage collection customer service to the citizens of Pearsall, and prepares monthly bills and makes collections. Online payment is now available.


The department duties include:

  • Overseeing the monthly reading of customer utility meters
  • Preparing monthly billing statements
  • Conducting daily collections
  • Providing the billing and collection for solid waste collection service on behalf of ACI Recycling and Disposal.

Service Information

Customers who wish to start, stop, or transfer utility service should contact the Utility Billing Department. Call 830-334-3676 or visit the department in person at City Hall.