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1. How do I report criminal activity or information on unsolved crimes?

To report criminal activity or information on unsolved crimes please fill out the form below.

CRIME TIP REPORT FORM

2. How can I compliment an officer who is doing a great job?

Please use this form and we will be happy to let the Chief of Police and that officer know they are appreciated.

Officer Compliment Form

3. How do I file a complaint on an officer?

Texas Government Code Requirements

Texas Government Code requires that all complaints against police officers be in writing and signed by the person making the complaint. Making a false complaint is a violation of the Texas Penal Code and can result in a fine and time in jail.

Investigations

Since the relationship between the community and our officers is based on confidence and trust, our effectiveness is greatest when we and the community work together to reach this goal. We appreciate hearing from you. Your input makes a difference. When you file a complaint (PDF), the Internal Investigations division must contact you. An officer will let you know an investigation has begun and inform you that you will receive a written notice of the results.

Complaint investigations are completed within a reasonable time. Most are resolved within 30 days after we receive them. We file regular status reports on longer investigations.

Complaint Categories

Based on available facts, the complaint is classified in one of four categories:

• Sustained: The allegation is true and the action of the employee was inconsistent with department rules and procedures
• Inconclusive: There isn't enough evidence to prove or disprove the allegation
• Unfounded: The incident did not occur or the affected employee was not involved
• Exonerated: The incident occurred, but the conduct or action was lawful, proper and in accordance with department rules and procedures

Sustained Allegations

If the allegations are sustained, appropriate action will be taken. The action may involve training, verbal or written reprimand, suspension from duty or termination. You will receive a letter informing you of the findings.

4. My vehicle was impounded by police. Now what do I do?

Storing Vehicles

All vehicles will be stored at:
911 Veterans Drive
Pearsall, TX 78061

Charges

Charges include $175 for towing, plus related fees, storage charges which will accrue at $20 per day until vehicle is removed. A notification fee of $50, a lien holder fee of $50 if applicable and in impound fee of $20, total charges cannot be computed until the vehicle is removed. The storage charges will accrue daily until the vehicle is removed. Vehicles are released between 8 a.m. to 5 p.m., Monday through Friday 1 one-hour notice, unless prior arrangements have been approved. Proof of ownership and insurance is required to reclaim the vehicle.

Failure to Remove the Vehicle

The failure of the owner and all interested parties to exercise its right to remove the vehicle within 20 days of the postmark of a notice, said time periods constitutes a waiver by the owner and all interested parties of all rights, title, and interest in the vehicle and said owner and all interested parties' consents to the disposal of the vehicle as provided by law. Owner and all interested parties further appoint the Pearsall Police Department as agent to execute said release and any and all documents as may be required to dispose of the vehicle.

5. What is the status of my case?

Typically, when an offense has been reported to the Police Department, a uniformed officer takes the report and forwards it to the Criminal Investigations Division for review. Cases are reviewed for several solvability factors (e.g. Is there a named suspect, license plates number, physical evidence present, etc.).

Cases with Leads

Cases with workable leads take priority over cases that have a low probability of being solved. Some cases, by their very nature, are always assigned for follow-up. These types of cases would include homicides, robberies, sexual assaults, kidnappings, and aggravated assaults. Once a detective receives a case with workable leads, the detective will attempt to make contact with the complainant as soon as possible.

Cases Without Leads

Cases lacking workable leads are still assigned to a detective, but a follow-up investigation will usually not be initiated unless additional leads develop. In these cases, a detective will contact the complainant informing them of the status of their case. At any time during the intake and review process, complainants can call the Criminal Investigation Division office to inquire about the status of their case.

Time Frame for Assigning Cases

While it is our goal to review and assign cases within 24 hours of the initial report, weekends and holidays will often delay the review and assignment process.

Helpful Resources

For additional information please email Sergeant John Meyer Number 743.